Answers, and a person when you need one

From R2 500 a day within Gauteng, and more for the larger vehicles and for trips outside it. Prices are per vehicle per day and include the driver. Cross-border trips and bookings longer than 14 days are priced by an agent before anything is payable. You see the price as you fill in the trip, before you give us anything.

A 50% deposit, paid by card on the booking page. The balance is only taken once an operator has confirmed your car and your driver, so a booking nobody can fill never takes the rest of your money.

Cancel 7 or more days before your first day and your deposit is refunded in full. Inside 7 days the deposit is kept. The balance is only ever taken once your car and driver are confirmed, and if you have paid it, it is refunded in full whenever you cancel.

Yes, but not straight off the card. Trips longer than 14 days are priced by an agent, who confirms the figure with you before anything is payable.

All nine South African provinces, and six neighbouring countries: Eswatini, Lesotho, Botswana, Mozambique, Namibia, and Malawi. The map on the home page shows how far each one is from our base.

We don't currently drive into Zimbabwe or Zambia. If your trip needs either, talk to us, because we may be able to arrange a local operator on that leg.

At least 5 days. Every trip out of South Africa carries a permit, a letter of authority and border insurance, and those are arranged by us before you travel.

Malawi is routed through Mozambique rather than the usual Zimbabwe corridor, which adds roughly two days of driving in each direction. Your quote is confirmed by an agent before anything is payable.

Once your car and driver are confirmed, their name, number and the vehicle registration are emailed to you. They are deliberately not shown on the booking page, which is keyed on a reference that gets read out on calls and pasted into chats.

The only place to pay is your booking page on our own website, which hands over to the payment provider's own page. We never email banking details, and we never ask for a card number by phone, email or message.

Yes. Every step is emailed: the booking request, the confirmed quote, the deposit, the confirmation with your driver, the balance and any refund. Your booking page always shows where the trip stands.